DESCRIPTION:
*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Drive Your Career Forward in Sofia
Are you fluent in Dutch and ready to begin an exciting international career? Join our team and represent a well-known global car rental brand while working in one of the most modern and inspiring office environments in Sofia.
At TELUS Digital Bulgaria, we provide more than just a job - we offer professional growth, international collaboration, and an exceptional workplace designed for success.
Work in One of Sofia’s Most Impressive Office Buildings
Our team is based in the iconic TELUS Tower, located in the vibrant center of Sofia. The office environment is designed to support both productivity and well-being.
Here you will enjoy:
- State-of-the-art personal gym with a breathtaking 360° panoramic view of Sofia
- Relaxation areas, chill-out lounges, and gaming zones
- Modern, comfortable office spaces
- An international and supportive team culture
- A welcoming Dutch-speaking community in Sofia
- Relocation Support – We Help You Settle In
- We support candidates relocating from within Bulgaria and from abroad
- For candidates relocating from outside Bulgaria
We provide a comprehensive relocation package to help you start smoothly:
- Relocation bonus
- 3 weeks of fully paid accommodation
- Support from a professional relocation broker to help you find long-term housing in Sofia
- Guidance during your transition to life in Bulgaria
Flexible Work Models After Training:
- After completing the training, we offer flexible working options depending on the project needs:
- Office-based work
- Hybrid working model
- Home office opportunities
REQUERIMENTS
Your Responsibilities:
- Represent a well-known international car rental brand
- Communicate with customers via phone and email in Dutch
- Assist clients with:
- New reservations
- Booking modifications
- Cancellations
- General travel and mobility inquiries
- Provide tailored mobility solutions based on customer needs
- Deliver excellent customer service through professional and friendly communication
- Contribute ideas to improve customer experience and service quality
What We Are Looking For:
- Fluent Dutch (C1 level or higher)
- Good English skills for internal communication
- Strong communication and problem-solving abilities
- Customer-oriented mindset
- Positive attitude and team spirit
- No previous experience required — full training is provided
OFFERS
What We Offer:
- Office-based position in Sofia (WFO – Work From Office)
- Relocation Bonus: €1500 Gross (paid in 2 instalments) - to support relocation to Sofia and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Fully paid professional training
- Competitive salary package
- Stable long-term employment
- Career development opportunities in an international company
- Additional health insurance
- Employee Referral Program with attractive bonuses
- Access to 50+ company benefits and services
- Continuous learning and professional development
- Supportive leadership and a collaborative team environment
